Real-Life CommunicationIntermediate

Asking Someone to Repeat or Explain

Learn natural phrases for asking again without feeling embarrassed or sounding rude.

Learning Flow

Learn -> Practice -> Challenge

After This Lesson

Use the lesson in real situations

Practice with helpful SONA feedback

Complete the challenge with clear answers

Save your progress as you complete the lesson

Learning outcome

Learning Goal

+

Ask someone to repeat a missed detail politely.

Ask for explanation when the meaning is unclear.

Confirm your understanding after hearing the explanation.

Use tone that fits formal, neutral, or informal settings.

Where you will use it

Real-Life Context

+

Use repeat requests on calls, at counters, in class, and during travel.

Use explanation requests for unfamiliar phrases, instructions, and rules.

Use confirmation after the person explains, so both sides know you understood.

Polite requests make repetition feel normal, not embarrassing.

Teacher explanation

Core Learning

+

Ask for the exact missed part

Name the part you missed instead of asking for everything again.

Could you repeat the address, please?

Sorry, I missed the last instruction.

Ask for meaning

When words are clear but meaning is not, ask for explanation.

What does reference number mean here?

Could you explain this step in simple words?

Confirm after explanation

After the person repeats or explains, check your understanding.

So you mean I should upload the file today?

I understood that the payment is due tomorrow, is that right?

Useful phrases

Key Expressions

+

neutral

Repeat requests

Use when you did not hear clearly.

Could you repeat that, please?

Sorry, I missed the last part.

Would you mind saying the number again?

neutral

Explanation requests

Use when the words are clear but meaning is unclear.

Could you explain that in simple words?

What does that phrase mean?

Could you clarify this step?

formal

Formal requests

Use with officials, customers, teachers, and seniors.

Would you mind repeating the instruction?

May I ask what that term means?

Could I confirm my understanding?

Tone choice

Formal vs Informal

+

formal

Respectful request

Use when you need extra politeness.

Would you mind repeating the reference number, please?

neutral

Clear request

Use in most daily situations.

Could you say that again, please?

informal

Quick repeat

Use with familiar people.

Sorry, what was the last part?

Short natural exchanges

Mini Conversations

+

Phone call

Your reference number is TX4921.

Sorry, I did not catch the reference number.

It is TX4921.

Thank you. TX4921, is that right?

The listener asks for the exact missed detail.

Class instruction

Submit the worksheet through the portal.

Could you explain what portal means here?

It is the online class website.

Got it. So I should upload it online.

The listener asks for meaning, then confirms.

Service counter

Please collect it from the dispatch desk.

Could you repeat the desk name, please?

The dispatch desk.

Thank you. I will go there now.

The request is polite and specific.

Sound natural

Natural English Tip

+

It is better to ask once than to pretend and make a mistake.

Could you repeat is enough for sound; could you explain is better for meaning.

After an explanation, confirm with so you mean if the action matters.

Gentle correction

Common Mistakes

+

Avoid: Repeat again fast

Use: Could you repeat that slowly, please?

Repeat already means say again, and slowly is more useful than fast.

Avoid: Explain me

Use: Could you explain it to me?

Use explain something to someone.

Avoid: What meaning this?

Use: What does this mean?

The improved question has natural word order.

Avoid: Say properly

Use: Could you say that again more clearly, please?

The better phrase is polite and specific.

Context matters

Cultural/Context Note

+

Asking for repetition is normal in global English, especially across accents, phones, and noisy places.

Politeness matters more when asking strangers, officials, or seniors to repeat themselves.

Write and get feedback

Practice

+

Type your answers first. Feedback appears after you save and submit practice.

Apply it once

Real-Life Scenario

+

Missing an important detail during a call

You hear the instruction but miss the room number and do not understand one word.

Ask for the missed detail.

Ask for meaning in simple words.

Repeat what you understood.

Thank the speaker and continue.

Submit your answer

Challenge

+

Write 4 polite repeat-or-explain requests.

Ask someone to repeat a missed detail.

Say you did not catch the last part.

Ask someone to explain a word or step.

Confirm your understanding after explanation.

Personal coaching

SONA Tutor Feedback

+

Submit your answers to receive clear feedback, supportive hints, and guidance for your next attempt.

Save progress

Mission Complete

+

Lesson Progress

In Progress

Sign in to save lesson progress and quiz attempts.

Mission Complete

Full Lesson Performance

Review practice, challenge, and quiz progress before marking the lesson complete.

In Progress

Practice

0 / 10 (0%)

Pending

Save and submit all practice tasks before completing.

Challenge

0 / 4 (0%)

Pending

Save and submit the challenge answer before completing.

Overall Lesson Status

In Progress

0 / 14 (0%)

Suggested Review

Save and submit practice first.